Privacy Policy

At Ultra Kuhl / Weidemüller we take your privacy serious and will only use your personal information to provide the products and services you have requested from us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or collect on the Ultra Kuhl Website. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

What data will be collected and why?

A. We only collect a few personal informations after your registration. This data is needed to register the license details for your purchase or download. All transaction and purchase data will be stored in our secure database. After registration, we store your name, address, and e-mail.

B. If you order a physical product or your purchase includes a physical product, we need this information to ship the goods to you.

C. The information collected includes your email, your name, and your address. We don’t store any payment information.

D. All email correspondence will be stored for future reference.

E. For the Trial-Font registration process, we only store your name, e-mail and IP.

F. For the newsletter sign-up, we store your e-mail and IP.

How we use your information?

A. Provide, operate, and maintain our website

B. Improve, personalize, and expand our website

C. Understand and analyze how you use our website

D. Develop new products, services, features, and functionality

E. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

F. Send you update emails

G. Find and prevent fraud

Is my data secure?

Data provided to us is stored on our secure server in Germany. Details relating to any transactions entered into our site will be encrypted to ensure its safety. Be aware no transmission method over the Internet or electronic database is 100% secure. If you have questions or concerns about our security, please get in touch.

Are you giving my information to Third parties?

We will not pass your details on to any third-party provider. Exceptions are the following secure GDPR compliant third-party’s:

A. To process your order we have to send your information to Stripe

You may find their privacy notice link(s) here: https://stripe.com/en-gb-de/privacy.

What about cookies?

To provide you with a functioning website, we have to store cookies (small text files) on your computer. We use for this purpose the “Local Storage” in your Browser and "Session Cookies" on our server. This storage is used to remember your order and account information while browsing on our website.

Do you track visitor?

Yes, we may collect the following information when you visit our website:

IP Address: We record your IP address for security and analytical purposes. This data helps us ensure the integrity and security of our website.

Date and Time: We log the date and time of your visit to understand patterns of website traffic and usage.

Screen Size: We collect data on your screen size to optimize the display of our website for various devices.

Browser: We track the browser you are using to ensure that our website functions properly on different browsers.

Operating System (OS): We may record your operating system to enhance your user experience and address compatibility issues.

Referral Links: We monitor referral links to determine how users are directed to our website.

How can I delete, review or change my collected data?

You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: https://ultra-kuhl.com/en/account

or contact us: mail@ultra-kuhl.com

Children's Information.

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Ultra Kuhl Website does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

How can you contact us about this notice?

Jan Weidemüller / Ultra Kuhl

 

Blankenburger Str. 24

13156 Berlin

Germany

mail@ultra-kuhl.com

+49 (0) 30 92037776‬

 

Changes to our privacy policy.

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.


This Policy was last updated in December 2022.

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